Your Legal position before account access
Our Legal position starts with the account holder: provide accurate registration details, complete the clear phone verification step and keep your login details private. Access depends on local law, so you must check whether the service is available to you in Indonesia before continuing. We use
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account and wallet records to process requests involving DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. A receipt, status question or correction request should be sent through the support route connected to your account. We may ask for details that confirm ownership before changing
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access or releasing account records. Policy wording can change when operational or legal requirements change; the current page applies when you use the service. If you disagree with a policy point, contact us before opening a new account or sending another wallet request.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
